A 50% non-refundable deposit is required to secure your booking, with the remaining amount due 10 days prior to the event.
If you wish to cancel or move your booking date, we ask for at minimum 2 weeks notice. If your booking is cancelled and not re-booked, the deposit is not returned. If your booking is affected by COVID-19 we will always postpone were possible, deposit refund is case dependent.
If bad weather permits we may be required to postpone your event where possible or alternatively host indoors/under sheltered area. Bad weather alternatives will be pre-planned with you at the time of engagement.
We work closely with some great indoor locations.
We understand that in this type of business damages/accidents may occur. However, if large damages occur or items are stolen a damages fee may apply. As the person booking, it is your responsibility the ensure our equipment is being treated correctly.
For hired signage & weddings we take a holding deposit which is returned once all items are returned undamaged.
Your sign hire will be secure once the full non-refundable amount is paid. Signs can be delivered at additional fees. Signs require a 3 week turn around period.
Bins are provided in public places, please avoid pollution. We will not be held responsible in case of any injury or accidents. Please be mindful that your picnic may be in a public area.
We will apply & mange all public land use applications on your behalf. Public Land Use bookings are required.