A 50% non-refundable deposit is required to secure your booking, with the remaining amount due 10 days prior to the event.
If you wish to cancel or move your booking date, we ask for at least 2 weeks notice. If your booking is cancelled and not re-booked, the deposit is not returned.
If bad weather permits we may be required to postpone your event where possible or alternatively host indoors/under sheltered area. Bad weather alternatives will be pre-planned with you at the time of engagement.
We understand that in this type of business damages/accidents may occur. However, if large damages occur a damages fee may apply. As the person booking, it is your responsibility the ensure our equipment is being treated correctly.
No question is a silly question, feel free to ask as many as you like. We love to discuss your picnic, your ideas and our ideas. This helps us create incredible picnics and your vision, this ensures nothing is missed.
We will always check for any allergies and/or dietary requirements that may be present.
We work closely with a number of amazing Canberra based caterers who are certificated and qualified in what they do.
Bins are be provided in public places, please avoid pollution. We will not be held responsible in case of any injury or accidents. Please be mindful that your picnic may be in a public area.
We will apply & mange all public land use applications on our behalf.